Materiality
The Process for Identifying Materiality Issues
Once material issues are identified, those issues are prioritized through ;
- Workshop with management and working team by analyzing the financial impacts, risks, reputation, and the Company’s target.
- Consulted with and listened to the stakeholders’ perceptions to understand their significant impacts.
AWC believes sustainable development is a continuous process that thrives through regular monitoring sustainability performance and assessment of material topics at least annually, and keeping up with stakeholders' concerns and expectations, which may change over time. As such, AWC has implemented a review and evaluation process to gain insights into opportunities for improvement and future sustainability directions. The identified material issues were prioritize based on both impacts and importances on AWC and its stakeholders through workshop with management and working team and stakeholders’ perceptions consultation according to double materiality principal. Materiality assessment results are approved at the board level by the Corporate Governance and Sustainability Committee. The identified materiality issues are subsequently integrated in Enterprise Risk Management process to ensure development and implementation of corporate strategy to address stakeholder expectations and concerns. AWC welcomes stakeholders to voice their opinions to foster a sustainable society and realize AWC’s vision of “Building a Better Future”.
Identification
Process
Materiality matrix
The materiality assessment clarified in the previous section resulted in the Materiality Matrix, which displays AWC material issues importance based on what’s critical to stakeholders and essential to AWC, simultaneously revealing material issue’s significance.
In pursuing corporate sustainability agenda, AWC has positioned corporate governance and code of conduct as a foundation to operate, climate change as the essence of long-term sustainability, and risk management to safeguard AWC’s resilience. The other issues are captured to strengthen AWC’s abilities and deliver value creation to stakeholders in its entire value chain.
AWC Materiality Issue and KPI
Materiality Topic | Target by 2030 | Progress | UNSDGs |
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BETTER PLANET | |||
Climate Change | Become a carbon-neutral organization (Scope 1 and 2) | 11.7% reduction in greenhouse gas emissions (Scopes 1 and 2) per unit of revenue compared to 2022 |
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Water Stewardship | Reduce 20% water consumption per revenue | 26.28% increase in water consumption per revenue compared to 2022 |
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Circular Economy | Manage waste from operating assets to achieve zero waste to landfill | 17.94% of waste diverted rate |
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Biodiversity | 100% of projects have a net positive impact on biodiversity | The number of trees planted and conserved at AWC’s properties increased by 738, bringing the total accumulated number of trees to 8,831. |
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BETTER PEOPLE | |||
Human Capital Development | 100% of key positions have ready-now successors | 72% of key positions have ready-now successors |
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Occupational Health and Safety | Zero accident rate from operations resulting in a fatality or permanent disability | 0 fatalities |
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Community and Social Integration | Build strong relationships with 240 new communities in every project area and all business units, promoting the quality of life for people and society through the creation of all significant projects in 2030 with a social return on investment (SROI)≥1.5 | In process of community survey and setting up SROI baseline |
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BETTER PROSPERITY | |||
Corporate Governance | Receive 5 Golden Arrow recognitions from ACGS (ASEAN Corporate Governance Scorecard) | Recognized in the category of ASEAN Asset Class PLCs 2021. (During 2022-2023, the ACGS assessment was postponed due to criteria revisions. The company is preparing for the new guidelines for 2024.) |
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Economic Value Creation | Increased household income per capita of AWC’s employee | In process of targeting, and setting up quantitative measurement and baseline |
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MATERIALITY ISSUES IMPACT ON COMPANY VALUE CREATION
The result of materiality assessment in 2023 highlights key issues impacting both social/environmental outcomes and financial performance. These issues are central to our corporate strategy and targets, driving our business case, and strategic direction. The following provides an overview of the impact, and strategy for the top three material topics, along with changes in material topics from the previous year.
Materiality Issues 1: Climate Strategy
Climate change is a material issue to AWC, creating both physical and transition risks, like changes to national regulations and policy, as well as natural disasters (e.g., flooding or windstorms) that could cause potential damage to AWC properties and services leading to potential business disruption. From CoP 28, there has been a concerted effort to limit the global surface temperature increase to below 1.5 degrees Celsius. Thailand has also committed to achieving carbon neutrality by 2050 and net zero by 2065. A failure to meet global targets can result in increased frequency and intensity of natural disasters, and water shortages, that may inevitably damage AWC’s properties but also lives of society. This would increase costs to AWC in restoring damages and installing new systems that are environmentally and socially friendly.
Risk
To achieve AWC’s commitment to become carbon neutral by 2030, we have implemented the following practices: 1) Building design practices that reduce energy consumption, 2) Increasing the use of renewable and circular energy, 3) Develop project designs that generate environmental value, 4) Increasing and conserving green areas, 5) Opt for eco- friendly construction materials and building management practices in line with green building concepts. To combat climate change, AWC continues to implement energy saving initiatives on heating, ventilation, lighting, and air conditioning systems to reduce energy consumption and carbon emissions. We have implemented a Sustainability Certification Plan to guide management practices as well as adopted green building standards like LEED, WELL, EDGE and FITWEL. To highlight on AWC’s continuous efforts to reduce electricity consumption, its Empire Tower was awarded the “MEA Energy Saving Building” Award which accentuates its energy- saving scheme.
Sustainability-related performance indicators as part of Corporate KPI 5.3 Drive Sustainable for all stakeholders using principle of Better Planet covering Energy consumption and Reduction of GHG Scope 1&2 which is under the responsible of Chief Strategic Marketing and Sustainability Officer (CST) and Chief Project Development Officer (CPD).
Materiality Issues 2: Human Capital Development
Human Capital Development is a material issue to AWC because in a time of external uncertainties, whether economic or physical risks. Considering challenges in attraction and retention of top talent within the industry, the company recognizes importance of nurturing existing skills, promoting continuous learning, and developing leadership within the organization to help its personnel better adapt to forthcoming changes, navigate new business landscapes amidst volatility, uncertainty, and complexity, and ensure business continuity in critical times. AWC recognizes that its employees are the company’s most important assets and are committed to provide opportunities and initiatives for employees to contribute ideas and grow alongside the company. Doing this will support AWCs ability to attract and retain top talent while also mitigating risks in the case of sudden departures of key drivers, ensuring the organization will be able to continue operating and minimize potential revenue loss.
Revenue
AWC has developed a human resource strategy, comprising organization development, talent acquisition, performance management, rewards, learning & development, leadership & succession planning. AWC developed an action plan to achieve their human capital development target as follows: 1) Strengthen succession planning and management to identify and develop successors who are ready to assume key driver roles within one year, utilizing effective tools for recruiting and internal development 2) Develop additional executives and managers through leadership development programs, and reinforcing the AWC leadership DNA across all levels. To enhance overall skill development, AWC facilitates knowledge exchange within and across departments, has policies to support employees in planning and advancing their career path, requires employees to create individual development plans to enhance current roles and prepare for future positions, and offers e-learning programs for self-learning.
Sustainability-related performance indicators as part of Corporate KPI 5.3 Drive Sustainable for all stakeholders using principle of Better People covering key-driver roles have ready-now successors which is under the responsible of Chief People Officer (CPO).
Materiality Issues 3: Circular Economy
Circular Economy is a material issue to AWC because the rapid growth of businesses and increasingly resource intensive lifestyles have led to a rise in waste production and mismanagement, and depletion and degradation of natural resources, posing risks to human health and ecosystems. AWC realizes the importance of circular economy adaptations to continue providing customers with quality products and services minimizing adverse impacts on the environment and society. AWC generates a substantial amount of waste and material consumption during project construction and development, and food and general waste from hotel operations, requiring effective waste management practices across its operations. Adopting circular economy practices will help AWC to continue to attract visitors, reduce waste disposal costs and overconsumption of natural resources, limit biodiversity loss, and enhance long term quality of life for all stakeholders.
Risk
For resource efficiency and circularity, AWC has committed to Zero Waste to Landfill by 2030. To reach this ambitious target, it is necessary to transform our business model from a linear to circular economy model, where all materials used in business activities must be reused, reduced, renewed, recycled, and redesigned to maximum benefit. The reConcept project refurbishes, upcycles and repurposes old furniture, collectibles and appliances, extending product lifespan. The electronic signature workflow reduces paper usage, and biodiesel project sees used cooking oil converted into clean energy. We also collaborate with Scholars of Sustenance Foundation (food rescue organization) and Ikigai (sustainable food chain management expert) to tackle food waste. AWC leverages circular economy techniques, innovations, technologies, collaborates with partners, and selects durable recyclable materials to reduce consumption and waste sent to landfill.
Sustainability-related performance indicators as part of Corporate KPI 5.3 Drive Sustainable for all stakeholders using principle of Better Planet covering water intensity, reduction of non-hazardous waste and hazardous waste to landfill, from operation and construction phase which is under the responsible of Chief Strategic Marketing and Sustainability Officer (CST), Chief Project Development Officer (CPD), and Chief Corporate Officer (CCO).
In alignment with our materiality issue linked-targets, AWC emphasizes the importance of engagement across all operational units and the continuous achievement of our goals. To support this, we have incorporated monetary reward incentives into the annual performance assessments for both individuals and executive team KPIs. Sustainability-related performance indicators as part of Corporate KPI 5.3 Drive Sustainable for all stakeholders using principle of Better Planet, Better People and Better Prosperity. This applies to all chief members of the management committee, who are responsible for driving strategic approaches, monitoring year-over-year progress, and ensuring we achieve our long-term targets by 2030.
Materiality Issues Impact Valuation for External Stakeholders
Community and Social Integration: AWC has registered The GALLERY as a Social Enterprise entity aiming to engage with the community, local artists, and students, to produce craft local products and sell the GALERY's stores across Thailand. The objective is to create and enhance social impact strategy projects to support people and communities, in line with the philosophy of “Building a Better Future”. Therefore, the value created for our target external stakeholder group - Local and Community is being focused. It is necessary for AWC to assess and monitor the output and outcome of this project, such as how it increases the quality of life, the number of jobs created number of local people with skills development. This is to ensure that AWC is a part which shaping community well-being, building local opportunities, and increasing household income. To monitor the effectiveness of this community flagship program, AWC has performed the social cost impact evaluation on communities and the environment in terms of increasing household/individual income, social return on investment, and Social cost of carbon from operation based on standard and reference as indicated below.
Material Issue | Business Value Chain | Output Metric | Type of impact | Impact Valuation | Impact Results / Impact Metrics | Reference |
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Community and Social Integration |
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Number of locals and Community income from The Gallery | Increase in household-level income | Social impact: 168 Community, 2,586 locals and 22 artists that have been involved in the Gallery and experienced an increase in income from selling their products to The Gallery amounted to 2,223,907 THB in 2023. |
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Social Cost caused | Environment Impact: GHG emission from product distribution to The Gallery branches which equivalent to Social cost of carbon caused totaling 26,390 THB in 2023. |
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Social Return on investment | Social impact: Social Return on investment from The Gallery Flagship Stores at 5.3 |
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Climate Change: Climate change poses significant challenges globally. There has been concerted efforts to limit global temperature rise to 1.5 C to reduce effects of climate change on the environment and society. These impacts include changing weather patterns, rising temperatures, increasing frequency and severity of natural disasters, which can lead to loss of life, loss of biodiversity, and extreme heat conditions which can be especially harmful to construction workers. Real estate development, particularly construction and operation of large-scale buildings is an energy intensive sector. AWC's Climate Strategy aims for carbon neutrality by 2030, focusing on energy efficiency, renewable energy integration, and carbon sequestration projects. The strategy includes LEED and EDGE certifications for green buildings, investments in energy-saving technologies, and partnerships for reforestation and carbon offsetting. AWC promotes eco-friendly procurement, adapts to Low Carbon Tourism, and engages communities in low-carbon initiatives. An action plan with performance indicators guides efforts to improve operational efficiency, reduce resource consumption, and enhance renewable energy use while collaborating on greenhouse gas mitigation projects. To monitor results, AWC uses social cost of carbon to evaluate the impact of its initiatives, calculated from total emissions reductions.
Material Issue | Business Value Chain | Output Metric | Type of impact | Impact Valuation | Impact Results / Impact Metrics | Reference |
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Climate Change |
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GHG Emission | Social Cost avoided |
Social impact:
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Environmental value lost / gained | Environment Impact: Energy consumption reduction by 6,948 MW/h in 2023 Decreased Global Warming Potential (GWP) by GHG emissions avoided by 4,506 TonCO2e in 2023. | |||||
Social Cost caused | Social impact: Increased Social Cost of Carbon due to GHG emission (scope 2) from AWC’s operation 95,170.53 TonCO2e, resulted in adverse impact to environment and society, equivalent to 181,876,593.06 THB in 2023 |